JaydenMurray
February 21, 2023
"Pento is Awesome"
I really dig Pento. I’m confident payroll won’t be a problem as we grow. This software has everything under control.
JeanMurray
February 17, 2023
"Fantastic Customer Support"
Ran into a problem with our Pento system not syncing up with HiBob. Reached out to support and Neve got back to me in just 10 minutes. After a bit of back and forth, she laid out exactly how to resolve it and gave me a detailed step-by-step guide. It did the trick immediately, and the problem was gone. Truly impressive service!
GopspsonErals
January 31, 2023
"Not sure what Neve Downs did, but it worked wonders!"
I logged into Pento right before payday to tweak a few things, and bam! A huge red error message popped up, saying our HR system was disconnected from Pento. I gave reconnecting a shot, but more errors just kept coming! Neve was super responsive, offered troubleshooting tips, and ultimately found the perfect fix. Overall, Pento is a fantastic and user-friendly platform, and whenever I've had questions, the team has been spot on. Big thanks! :)
beautifulleopard753
January 28, 2023
"Pento Simplifies Payroll Management: Exceptional Support Team"
I've gotta say, Pento is hands down the best payroll software I've ever used. I just wish it was available in every country we operate in. The processing time is way longer, and we can make changes right up to a couple of days before payday. Plus, it integrates perfectly with our HRIS. Georgia and Konstantins from the support team have been super helpful whenever I've needed assistance. Their response times are quick, and they actually help with calculations and details instead of just sending over an article. I’d definitely recommend Pento for small to medium-sized businesses, but I can't comment on larger ones just yet.
goldensnake312
January 28, 2023
"Awesome customer support and ever-evolving software"
We're having a blast managing our payroll with Pento. They keep rolling out new features, and the support team is top-notch - Konstantins and Neve always get back to us quickly and sort out any problems like pros. Big thanks!
purplebear716
January 27, 2023
"Fantastic Help Crew at Pento!"
About half a year back, we switched our payroll to Pento and we’re absolutely thrilled. The support crew is super quick to respond, very helpful, and just plain nice.
We really appreciate the added control we have over our payroll now that we’ve transitioned from a managed service, plus we can tweak things whenever we need to during the month.
The platform connects seamlessly with our HR system.
Tim.Hamilton
January 27, 2023
"A Perfect Example of Great Customer Service!"
Konstantins along with the whole Pento crew are super helpful and take initiative. Seriously, this is what customer service ought to look like!
Glenda.Schmidt
January 26, 2023
"Outstanding assistance!"
Konstantins is awesome, always super fast in responding with all the info I need and breaks it down really well! Appreciate all your support!
CoreyGonzalez
January 24, 2023
"Konstantins is awesome!"
I've interacted with Konstantins multiple times whenever I've had inquiries about setting things up or figuring out how stuff works, or even when I needed help with changes. Every single time, he’s been super proactive, resolving all my issues and addressing every question I had.
"Super friendly and super helpful Mel"
Mel was incredibly friendly and really helpful, guiding me through the calculations so I could grasp what she had done. She was also more than willing to spend some time addressing a few other questions I had.
LouiseBoyd
January 23, 2023
"Support Team is Incredibly Helpful and Quick"
The support crew is super helpful! Neve is a jack-of-all-trades and super quick with her replies, really gets to the heart of the issue. David jumped right on the mistake and set up a video call to sort things out right away!! 10 out of 10, true champions.
"Shafwan Shikdar - Absolutely Fantastic!!!"
Shafwan Shikdar was a tremendous support!! He broke everything down for me through email and even hopped on a call at the last minute to sort out my issue with maternity pay. He fixed the problem and saved me a ton of time that I would’ve spent figuring it out on my own. A genuinely nice guy, super easy to chat with, and a real lifesaver! I can only share positive vibes about Shafwan Shikdar!!
Wyatt.Harvey
December 14, 2022
"Absolutely fantastic product!"
This product is just fantastic!
Super easy to use after you get it set up. It links up with our HR system, syncs everything with HMRC, and automatically sends out payslips to the crew.
All I need to do is hit review, then submit, and make one payment, and Pento takes care of paying everyone separately (including HMRC). Brilliant!
Since we started using Pento in 2021, we've brought on over 15 new employees. Honestly, it would have been a total hassle doing this the old-fashioned way.
Thanks a ton, Pento ❤️
KeithSims
November 22, 2022
"Super simple and fast! Payroll made easy!"
This thing is super simple and fast! It has really cut down the time I spend each month and keeps me from messing around with Google Sheets. I haven't tested the approval flow yet, but I reckon it’ll be a big help in keeping payroll info safe. Can't wait to see how the product evolves and what fresh features they roll out next.
VeraSteeves
November 10, 2022
"Appreciation for Konstantins!"
The Pento support crew keeps impressing me with their fantastic help for the questions I throw their way, and they’re super quick to respond. Today, Konstantins really went above and beyond to not just find a fix but also put it into action right after he took on the case.